We are looking for enthusiastic and customer-focused candidates for the Domestic Voice Process. The candidate will handle customer calls, provide accurate information, resolve queries, and maintain professional communication in a timely manner.
Key Responsibilities
- Handle inbound and outbound customer calls.
- Respond to customer enquiries and resolve basic issues.
- Provide accurate information about products and services.
- Maintain good customer relationships through skilled communication.
- Record customer details and call information in the system.
- Follow company policies, quality standards, and call-handling procedures.
- Achieve daily and monthly performance targets.
Eligibility Criteria
- Qualification: 12th Pass / Any Graduate.
- Experience: Freshers and experienced candidates can apply.
- Languages: Tamil and basic English communication skills.
- Good verbal communication and active listening skills.
- Basic computer knowledge.
- Positive attitude and willingness to learn.
Skills Required
- Effective communication and interpersonal skills.
- Customer-handling and problem-solving abilities.
- Patience, confidence, and a professional attitude.
- Ability to work in a team and meet targets.
Benefits
- Salary as per company standards.
- Training and career development opportunities.
- Supportive work environment.
- Opportunity to build a career in the BPO industry.
Pay: ₹13,000.00 - ₹20,000.00 per month
Benefits
- Flexible schedule
- Paid sick time
- Provident Fund
Work Location: In person
📌 Domestic Voice Process (Coimbatore)
🏢 Smartseekerz Tech India Private
📍 Coimbatore
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