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Roles and Responsibilities
- Client Servicing & Relationship Management
- Build trusted relationships with assigned clients and act as their primary point of contact.
- Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged
- Understand client business goals and suggest relevant solutions to help them achieve better results.
- Share product/service updates, new features, or add-on offering to keep clients informed and interested.
Client Servicing & Relationship Management
- Build trusted relationships with assigned clients and act as their primary point of contact.
- Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
- Understand client business goals and suggest relevant solutions to help them achieve better results.
- Share product/service updates, recent features, or add-on offeringto keep clients informed and interested.
Retention & Renewals :-
- Drive timely contract renewals and ensure minimal client churn.
- Track client usage, engagement levels, and overall satisfaction to ensure high retention.
- Provide clients with ROI-driven insights to reinforce the value of our services.
Upselling & Cross-Selling
- Identify opportunities to expand client engagement through relevant upsell and cross- sell solutions.
- Collaborate with internal teams to customize offerings as per client needs.
Role: Enterprise Sales Manager, Industry Type: Internet (E-Commerce), Department: Sales & Business Development, Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills B2B SalesSalesField SalesClient Servicing Client OnboardingCross SellingClient AcquisitionKey Account ManagementInternet SalesInstitutional SalesRenewalsUpsellingClient RetentionField WorkAd SalesBusiness DevelopmentCorporate SalesEnterprise Sales
📌 Deputy manager - Field Sales - Bengaluru
🏢 Infocom Network
📍 Bengaluru