Key Responsibilities

Application Management

- Manage and oversee the day-to-day functioning of the CS2 application.
- Ensure application availability, stability, and alignment with business requirements.
- Monitor system performance and identify improvement opportunities.
- Maintain application documentation, process flows, and user guides.

Business Analysis &
- Requirement Management

- Gather, analyze, and document business requirements from Customs stakeholders.
- Translate business needs into functional specifications and development requirements.
- Conduct impact analysis for new enhancements and process changes.
- Support solution design discussions with business and technical teams.

Development Coordination
- Act as the primary liaison between Customs teams and ISIT teams.
- Prioritize and manage enhancement requests based on business needs.
- Coordinate development activities, testing schedules, and deployment planning.
- Track project milestones and ensure timely delivery of enhancements.

Bug &
- Incident Management

- Manage and monitor application defects and incidents.
- Perform root cause analysis for recurring issues.




- Coordinate with ISIT teams to resolve defects within agreed timelines.
- Validate bug fixes before production deployment.

Data Reconciliation &
- Compliance

- Perform regular reconciliation between CS2 data and source systems.
- Investigate data discrepancies and drive corrective actions.
- Ensure data integrity and compliance with customs regulatory requirements.
- Support audits and provide system-related evidence when required.

Testing &
- Release Management

- Define test scenarios and business acceptance criteria.
- Execute User Acceptance Testing (UAT) and validate system changes.
- Support production releases and post-deployment verification.
- Ensure smooth transition of current functionalities into operations.

Stakeholder Management
- Serve as the main point of contact for CS2-related topics.
- Facilitate communication between Customs Operations, ISIT, vendors, and other stakeholders.
- Conduct regular governance meetings and provide status updates.
- Support user training and change management activities.

📌 Customs - Business Analyst (Chennai)
🏢 Renault Nissan Technology u0026 Business Centre India
📍 Chennai