Roles & Responsibilities :
- Managed customer inquiries and support requests via email, ensuring timely and professional responses.
- Resolved customer concerns and provided accurate information to enhance customer satisfaction.
- Coordinated with internal teams for issue resolution and follow-up communications.
Perks & Advantages :
Day Rotational Shift.5 Days Working with 2 Rotational Week off.
Preferred Candidate Profile :
HSC/Graduate with Min 6 Months of Experience in Email Handling mandatory.
Location - Chandivali Andheri
Looking for Immediate Joiner's For More Info
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Role: Voice / Blended - Other, Industry Type: BPM / BPO, Department: Customer Success, Service & Operations, Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Email Support Blended ProcessCustomer ServiceCustomer SupportEmailSolving QueriesEscalationsCustomer ComplaintsCustomer SatisfactionCustomer QueriesEmail ProcessCustomer Handling
📌 Customer Support Executive (Mumbai)
🏢 Tech Mahindra
📍 Mumbai