Process: TCS - GeM Project

* Designation: Customer Support Executive / Operations Associate

* Job Location: Mohali

* Shift: Pure Day Shifts (Work-Life Balance guaranteed)

* Compensation: Up to ₹25,000 CTC per month

* Employment Type: Full time, Permanent

Key Requirements

* Education: Graduate in any stream is mandatory (Undergraduates please excuse).

* Experience: Minimum 6 months of relevant BPO / Customer Support experience required.

* Communication: Excellent verbal and written English communication skills.

* Skills: Strong problem-solving ability, good computer navigation skills, and professional phone etiquette.

Key Responsibilities

* Handling customer queries, onboarding, and platform assistance for the GeM portal.

* Providing timely and accurate solutions to vendors, buyers, and department stakeholders.

* Maintaining high service quality standards and smooth ticket/call documentation.

How to Apply

Interested candidates can apply directly via Call/WhatsApp or Email:

* WhatsApp / Call: +91 (phone hidden)

* Email: [email protected]

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Commuter assistance
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

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