Job Title: Customer Support AnalystCompany DescriptionOur client is a leading Multinational Corporation (MNC) providing customer support and business services to an international customer base. The organization offers a qualified work environment focused on customer satisfaction, service quality, and operational excellence. This opportunity is ideal for candidates looking to build their careers in an MNC, gain exposure to international customers, and develop their communication, problem-solving, and customer service skills.

Role DescriptionWe are hiring dedicated and customer-focused Customer Support Analysts for a full time, on-site position in a blended process involving voice and non-voice support.

The selected candidates will handle customer inquiries through calls, emails, and other communication channels, resolve customer issues, provide accurate information, and maintain records of customer interactions. The role also involves basic troubleshooting, escalating complex concerns, and ensuring a positive customer experience.

Qualifications & Eligibility

- Education: Graduates from any stream are eligible.
- 12th Pass:



Candidates with a minimum of 6 months of relevant experience are eligible.
- Communication: Good English communication skills, both verbal and written.
- Experience: Freshers who are graduates and experienced candidates with at least 6 months of relevant experience.
- Strong customer service, problem-solving, and active-listening skills.
- Ability to handle customer queries professionally and work in a blended process.
- Willingness to work in rotational night shifts.
- Ability to work and manage customer interactions efficiently.

Job Details
- Position: Customer Support Analyst
- Process: Blended (Voice + Non-Voice)
- Salary: ₹20,000–₹25,000 CTC
- Shift: Rotational Night Shifts
- Cab Facility: Available
- Job Type: Full time
- Work Mode: On-Site
- Eligibility: Graduates (Freshers eligible) or 12th Pass with at least 6 months of relevant experience

Interested candidates who meet the eligibility criteria are encouraged to apply! Clarify the relevant experience requirementRemove repeated eligibility details

📌 Customer Support Analyst (India)
🏢 cresta kans
📍 India