Customer Support Advisor (Sahibzada Ajit Singh Nagar)

Customer Support Advisor (Sahibzada Ajit Singh Nagar)

14 Oct
|
TP
|
Sahibzada Ajit Singh Nagar

14 Oct

TP

Sahibzada Ajit Singh Nagar

Roles and Responsibilities :

- Provide exceptional customer service through email, phone, or chat support to resolve customer queries and concerns.

- Process customer requests, troubleshoot issues, and escalate complex problems to senior team members when necessary.

- Maintain accurate records of all interactions with customers using CRM software.

- Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction.

Job Requirements :

- 0-4 years of experience in a similar role (customer support or call center environment).

- Proficiency in handling international chat processes and blended processes.

- Strong communication skills for effective interaction with customers over various channels (email, phone, chat).

- Ability to work in a quick-paced environment with multiple priorities.

📌 Customer Support Advisor (Sahibzada Ajit Singh Nagar)
🏢 TP
📍 Sahibzada Ajit Singh Nagar

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