Hiring: Customer Service Executive – Germany Process

Location: Thane, Maharashtra

Experience: 1+ Year in International Customer Service Process

Shift: 24/7 Rotational Shifts

Employment Type: Full-time

Job Responsibilities

* Handle customer queries via calls, emails, and other communication channels.

- Provide effective solutions and ensure customer satisfaction.
- Resolve customer concerns professionally and within defined timelines.
- Maintain accurate customer records and follow process guidelines.
- Coordinate with internal teams for issue resolution.
- Achieve assigned quality and productivity targets.

Candidate Requirements

* Minimum 1 year of experience in an International Customer Service Process.





- Excellent verbal and written communication skills.
- Good customer-handling and problem-solving abilities.
- Basic computer knowledge.
- Comfortable working in 24/7 rotational shifts.
- Candidates willing to work from Thane preferred.

Key Skills

International Customer Service | Customer Handling | Communication Skills | Problem Solving | Email Support Interested candidates can share their updated CV for consideration.

Pay: ₹25,000.00 - ₹35,000.00 per month

Advantages

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Service Representative (Thane)
🏢 Global Edge
📍 Thane