This is customer service or customer care executive profile inbound process 1- Resolve the customer quires on call or chat 2- Daily handle the call 80 to 120 calls 3-Handle calls/chats/emails from merchants and customers. 4-Understand and resolve payment-related queries. 5-Assist with POS machine/device issues. 6-Handle queries related to UPI, card transactions, . 7-Check transaction/settlement-related issues. 8-Raise and track support tickets. 9-Handle complaints and follow the proper escalation process.
📌 Customer Service Executive (Bengaluru)
🏢 Tnt Business Services Private
📍 Bengaluru
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