1. Order Management: Process orders in ERP systems, manage dispatch planning, and communicate shipment statuses.
2) Logistics & Compliance: Handle export documentation, trade compliance, and resolve logistical bottlenecks.
1. Financial Administration:Oversee billing, invoice processing, credit/debit notes, and price change requests.
2. Customer Support: Act as the primary point of contact for customers, handling inquiries and tracking complaints via CRM (Salesforce).
Preferred candidate profile Education & Experience: Bachelors degree in Supply Chain, Logistics, or a related field, with 2–3 years of relevant experience.
Skills & Languages: English (written and verbal) and fluent in Hindi; preferred familiarity with ERP and CRM systems and solid preference for export documentation experience.
📌 Customer Service Executive (Hyderabad)
🏢 Imerys
📍 Hyderabad
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