Customer Experience Executive (Welcome Desk) - Bharuch & Near by Location.
Job Purpose
- To provide best in class banking services to our customers.
- Providing prompt solution to customer queries/resolution of customer issues within prescribed TAT
- Migrating customer requests to various direct banking channels of our bank
- Educating customers for using Payment options of our bank
- Ensure satisfactory audit in Welcome desk area of the branch.
- Assisting the branch in meeting their sales target.