AAQAR | Luxury Furniture | Bengaluru

Number of Openings: 2

Location: Bengaluru, Karnataka

Work Mode: Work from Office

Working Days: 6 days a week

Weekly Off: Monday

About AAQARAAQAR is a luxury Furniture brand that creates thoughtfully designed, exceptional living spaces for discerning homeowners. We believe that a remarkable design experience begins with an equally remarkable client experience.

We are looking for articulate, confident, and personable professionals who can represent AAQAR with warmth, sophistication, and professionalism while building meaningful relationships with our clients and prospects.

Role OverviewAs a Client Engagement Executive, you will be responsible for engaging with prospective and existing clients over the phone, understanding their requirements, nurturing relationships, and facilitating the next steps in their journey with AAQAR.

This role is ideal for candidates with an International BPO background who have excellent spoken English, strong interpersonal skills, and experience handling customer conversations with confidence and professionalism.

Key Responsibilities

- Client Engagement: Communicate with prospective and existing clients through inbound and outbound calls, ensuring a professional and engaging experience.
- Lead Qualification: Understand customer requirements, assess their interest in interior design services, and identify potential business opportunities.
- Appointment Scheduling: Coordinate consultations and showroom visits for qualified prospects with the relevant sales and design teams.
- Relationship Building: Establish rapport with clients, conduct timely follow-ups, and maintain consistent communication throughout their journey.
- Premium Client Experience: Ensure every interaction reflects AAQAR's luxury positioning and high standards of service.
- Lead and CRM Management: Maintain accurate records of calls, client interactions, follow-ups, and appointments.
- Internal Coordination:



Work closely with the sales, design, and business development teams to ensure smooth handovers and effective follow-through.
- Performance Tracking: Meet agreed targets for client engagement, follow-ups, lead qualification, and appointment generation.

Candidate ProfileWe are looking for candidates who possess:
- Exceptional spoken English and outstanding verbal communication skills.
- Prior experience in an International BPO, international voice process, customer service, or client relationship management.
- A confident, polished, and skilled telephone manner.
- Strong listening skills and the ability to build rapport quickly.
- The confidence to engage with premium clientele and handle conversations tactfully.
- Excellent follow-up discipline and organisational skills.
- A proactive, target-oriented, and solution-focused mindset.
- The ability to manage multiple conversations and maintain accurate records.

Preferred Experience: Candidates with experience in international sales, customer retention, outbound calling, appointment setting, or customer success will have an added advantage.

Work Requirements

- Work from the AAQAR office in Bengaluru.
- Six working days per week, with Mondays off.
- Candidates must be comfortable in a client-facing, phone-based role.
- Professional conduct, punctuality, and consistent communication standards are essential.

Why Join AAQAR?
- Be part of a premium luxury funiture brand.
- Interact with discerning homeowners and premium clientele.
- Build expertise in client engagement, relationship management, and luxury customer experience.
- Work alongside a team passionate about design excellence and customer satisfaction.

How to ApplyIf you have exceptional communication skills, experience in an international voice process, and the confidence to engage with customers professionally, we would love to hear from you.
- Join AAQAR and help us create an exceptional experience for every client, starting with the very first conversation.

📌 Customer Engagement Executive (Bengaluru)
🏢 AAQAR
📍 Bengaluru