Company Description Ordinaree is a sustainable clothing brand that creates employment opportunities within the craft community. Ordinaree values evolving creative “vibes” and welcomes new perspectives from team members who share a passion for sustainable fashion.

Role Description This is a full-time, on-site Customer Care Executive role based in Jaipur. The Customer Care Executive will handle customer inquiries across channels, provide product information, and offer order and post-purchase support. Responsibilities include managing exchanges and returns, resolving issues promptly, and ensuring a positive end-to-end experience aligned with Ordinaree’s sustainable and artistic brand values.

Qualifications

- Robust customer interaction skills, including Customer Support and Customer Service, with a focus on empathy and professionalism.




- Ability to drive Customer Satisfaction through timely issue resolution and a service-oriented mindset.
- Excellent Communication skills, both written and verbal, with clear, courteous, and brand-aligned messaging.
- Prior experience in customer-facing roles, ideally in fashion, retail, or e-commerce.
- Comfort with digital tools such as CRM systems, order management platforms, email, and chat support.
- Strong problem-solving skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Interest in sustainable fashion and craft-led brands, with a willingness to learn about products and production practices.

This is a full time position in VKI Jaipur area.

Timings: 9am to 6pm (Mon - Sat)

Interested candidates can DM their CV or send on [email protected]

📌 Customer Care Executive (Jaipur)
🏢 Ordinaree
📍 Jaipur