- Handle customer queries and provide timely assistance.
- Respond to customer complaints through calls, emails, or support channels.
- Identify and resolve basic technical issues or escalate them to the Tech Team.
- Guide customers on platform usage and troubleshoot common problems.
- Maintain records of customer interactions and complaints.
- Coordinate with internal departments to ensure customer satisfaction.
Requirements
- Positive verbal and written communication skills.
- Basic computer knowledge and familiarity with email and support tools.
- Patient, polite, and customer-focused attitude.
- Ability to understand and resolve customer concerns.
- Freshers and experienced candidates may apply.
Interested candidates: Please share your updated CV with the HR Team. Be a part of our growing team and help us deliver excellent customer support!
Work Location: In person
📌 Customer Care Executive from IT field (Andheri West)
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📍 Andheri West
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