Mode: Work From Office Shift: US Shift (Night Shift) Weekly Off: Saturday & Sunday Fixed Off Experience: Fresher / Experienced Facility: One way (drop) JD: Handle inbound calls from US-based members Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations. Resolve customer queries promptly with a customer-first approach. Escalate complex issues to appropriate departments when needed.
Excellent verbal and written English communication skills. Comfortable with Work From Office and Night Shifts.