Costumer Service (Kota)

Costumer Service (Kota)

14 Oct
|
Galaxy Auto Wheels
|
Kota

14 Oct

Galaxy Auto Wheels

Kota

Roles and Responsibilities :

- Provide exceptional after-sales service to customers, ensuring timely resolution of their queries and concerns.

- Handle customer complaints and issues in a professional manner, escalating complex problems when necessary.

- Maintain accurate records of customer interactions, including calls, emails, and chats.

- Identify opportunities to upsell or cross-sell relevant products or services based on customer needs.

Job Requirements :

- 0-4 years of experience in after-sales service or related field (e.g., customer support).

- Robust understanding of electronics manufacturing industry trends and technologies.

- Excellent communication skills with ability to handle multiple conversations simultaneously.

- Ability to work effectively under pressure while maintaining high levels of accuracy.

📌 Costumer Service (Kota)
🏢 Galaxy Auto Wheels
📍 Kota

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