Contact Centre Operations: Oversee daily operations, query resolution, and service quality.
Team Leadership: Lead and mentor the team to achieve performance and customer satisfaction goals
Required Candidate profile
- 5–8 years of customer service/contact centre experience, including 2–3 years in a team leadership role.
- Proven experience managing customer support teams and operations.
📌 Contact Centre Manager (Female) For a premium retail firm (Gurugram)
🏢 Skillsearch Management Consultant
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.