Operational Duties Responsible for selecting, training, and developing a team comprised of CTAs, CRAs, or a mixture of roles In charge of staff time management, time off, and salary reviews Promotes quality and performance standards for clinical trial administration and works to ensure they are documented and understood by the entire team Works to ensure that billing rates are maintained and appropriate levels Acts as a liaison with other managers in order to assess staff allocation and identify team members available for potential studies Maintains staff allocation database Perform other duties as required