14 Oct
|
Apploom Tech
|
Thanjavur
14 Oct
Apploom Tech
Thanjavur
Company Description Apploom Tech (Apploom Technologies Private Limited) focuses on building innovative, user-centric mobile and web applications that support business growth and individual needs. The name “Apploom” reflects the company’s vision to weave together technology, design, and functionality into seamless digital solutions.
Apploom
Tech creates scalable products that enhance engagement and drive digital transformation for clients across various industries. Team members collaborate closely to deliver high-quality software experiences that are both reliable and easy to use.
Role Description The Client Relationship Manager is responsible for managing and nurturing relationships with existing and prospective clients, ensuring their needs are understood and addressed effectively. This is a full-time, on-site role based in Thanjavur, working closely with cross-functional teams such as product, design, and engineering. Day-to-day activities include conducting client meetings, gathering and documenting requirements, coordinating project updates, and following up on feedback and issues.
The role also involves preparing proposals and presentations, tracking contract renewals, identifying upsell and cross-sell opportunities,
and maintaining accurate records in CRM or tracking tools.
The Client Relationship
Manager will collaborate with internal stakeholders to improve service quality, support onboarding of new clients, and contribute to continuous process improvements.
Qualifications
- Robust client-facing skills, including relationship management, stakeholder communication, and customer service.
- Experience with requirement gathering, documentation, and coordination between clients and technical teams.
- Ability to manage multiple accounts, prioritize tasks, and follow structured processes to ensure timely delivery.
- Comfort with basic software and digital tools (e.g., CRM systems, productivity suites, project tracking tools).
- Excellent verbal and written communication skills in English; additional local language skills are an advantage.
- Proactive problem-solving mindset, attention to detail, and a collaborative working style.
- Bachelor’s degree in Business, Management, IT, or a related field, or equivalent practical experience.
- Prior experience in client management, account management, or sales support in a tech or software environment is preferred.
📌 Client Relationship Manager (Thanjavur)
🏢 Apploom Tech
📍 Thanjavur