14 Oct
|
Trove Innovations (India) Private
|
Bengaluru
14 Oct
Trove Innovations (India) Private
Bengaluru
Company Description Trove Innovations (India) Private Limited is a values-driven organization built on integrity, honesty, and transparency, with a explicit commitment to doing what is right and creating a positive impact. The company fosters a strong sense of community, encouraging collaboration among people who share a passion for excellence and responsibility toward each other and the wider world. Diversity and inclusion are central to Trove’s culture, welcoming individuals from all backgrounds and ensuring respect and dignity for everyone.
Trove specializes in supplying high-quality tiles made in India as well as premium imports from Italy and Spain, offering a wide range of styles from contemporary to traditional and porcelain to ceramic. Team members are encouraged to take pride in their work and in the meaningful contributions they make to customers and the broader community.
Role Description The Client Consultant role is a full-time, on-site position based in Bengaluru. This role involves engaging with clients to understand their requirements, recommending suitable tile products and solutions, and ensuring a high-quality customer experience throughout the sales cycle.
The Client
Consultant will handle client inquiries, prepare proposals or quotations, and coordinate with internal teams to ensure timely order processing and delivery.
Day-to-day responsibilities include building and maintaining strong client relationships, resolving service issues, gathering client feedback, and contributing insights to improve products and customer service. The role also requires accurate documentation of client interactions and proactive follow-up to support long-term partnerships and repeat business.
Qualifications
- Candidates should possess strong Interpersonal Skills and Client Relations capabilities to build trust and long-term relationships.
- Candidates should possess effective Communication and Customer Service skills to manage inquiries, provide guidance, and ensure positive client experiences.
- Candidates should possess solid Analytical Skills to understand client needs, interpret data or trends, and recommend appropriate solutions.
- Relevant experience in consulting, sales, or customer-facing roles, preferably in building materials, interiors, or related industries.
- Ability to work on-site in Bengaluru, manage multiple client accounts, and collaborate with cross-functional teams.
- Proficiency in basic office software and CRM tools, with strong attention to detail and organizational skills.
- Diploma or degree in business, commerce, design, or a related field is beneficial.
📌 Client Consultant (Bengaluru)
🏢 Trove Innovations (India) Private
📍 Bengaluru