? Working Hours: US Business Hours – 5 pm - Must be available until 2:30 AM IST
Role Overview:
We are looking for an experienced Client Engagement Manager to own client relationships, drive account health, ensure delivery accountability, and identify account growth opportunities within IT services or skilled services.
Key Requirements:
- Independent client account ownership and senior stakeholder management (VP/Director level).
- Experience leading QBRs and monthly business reviews.
- Strong delivery governance, risk management, and escalation skills.
- Exposure to SOW-based or milestone-driven engagements.
- Excellent written and verbal communication skills.
- Experience with US-based clients is preferred.
- Willingness to work until 2:30 AM IST is mandatory.