About the Role

FITPASS is looking for a hands-on Business Manager to acquire recent B2B clients and manage existing partnerships across banks, insurance companies, corporates and other institutional partners. The candidate will work closely with the Partnerships & Institutional Alliances team to drive business growth and own account execution, from prospecting and commercial closure to launches, ongoing operations, renewals and payment follow-ups.

Key Responsibilities

- Identify and prospect potential B2B clients through research, outreach, referrals and networking; build a qualified pipeline of business opportunities.

- Drive new business acquisition through pricing discussions, commercial negotiations and closure, working with the Partnerships & Institutional Alliances lead.

- Track the sales pipeline, maintain timely follow-ups and drive opportunities towards conversion and revenue growth.

- Arrange and lead meetings with prospective clients, understand their requirements, present FITPASS offerings and develop suitable partnership proposals.

- Manage client relationships and senior stakeholders; drive renewals, cross-selling and account expansion while ensuring delivery against agreed commitments.

- Coordinate agreements, Statements of Work (SOWs) and addenda with Legal and partners; ensure scope, commercials, effective dates and obligations are accurately documented and implemented.

- Drive onboarding and launches, coordinating membership offerings, customer journeys, eligibility, verification, network coverage, integrations and launch assets.

- Work with KAMs and Product, Technology, Network, Operations, Finance,



Legal and Marketing teams to resolve dependencies and deliver within agreed timelines.

- Analyse partner sourcing, activations, utilisation, revenue and service costs; prepare MIS, presentations and business reviews, and recommend corrective actions.

- Lead client reviews, draft clear business communications and maintain account records and action trackers with owners, deadlines and timely escalation.

- Investigate and resolve partner and member escalations, including activation, network access and fair-use issues, with relevant teams.

Key Skills and Experience

- 7-12 years of B2B business development, partnerships or key account experience, with a track record of acquiring clients, growing revenue and managing account execution.

- Excellent written and verbal communication; ability to independently prepare concise emails, proposals, meeting notes and management presentations.

- Commercial judgement and comfort with pricing, revenue, costs and billing; ability to identify inconsistencies in agreements.

- Strong ownership, attention to detail and ability to manage multiple accounts and competing deadlines with minimal supervision.

- Ability to learn partnership models quickly, translate client requirements into clear actions and judge when to escalate.

- Willingness to travel for client meetings and business requirements.

- Strong Excel/Google Sheets skills, including pivot tables, lookups, data validation and reconciliation of large datasets.

Experience working with banks, insurers, employee benefits, healthtech, wellness or other institutional service partnerships is preferred.

📌 Business Manager And Partner (New Delhi)
🏢 Fitpass
📍 New Delhi