Responsibilities:

- Monitor billing staff attendance and adjust staffing as needed.

- Process WhatsApp orders with accurate billing, packing, and timely delivery.

- Manage customer point redemption process.

- Verify and finalize sales returns/exchanges.

- Oversee creation and management of customer loyalty cards.

- Conduct weekly staff meetings for operations, issue resolution, and updates.

- Notify staff of pending bills, manage payment discrepancies, and document transactions.

- Notify team of billing mistakes and coordinate corrective actions.

Requirements:

- Previous experience in billing, retail, or customer service preferred.

- Strong organizational and communication skills.

- Detail-oriented with ability to manage multiple tasks efficiently.

- Proficiency in billing systems.

- Leadership skills to supervise and motivate a team.

Job Types: Full time, Permanent

Pay: From ₹20,000.00 per month

Benefits

- Food provided

- Paid sick time

Experience

- total work: 2 years (Preferred)

Work Location: In person

📌 Billing Supervisor (Wayanad)
🏢 Happy 7 Days Hypermarket
📍 Wayanad