We are hiring an Associate - Inside Sales. The role involves calling customers, understanding their requirements, closing bookings, and coordinating internally with the supply/operations team to ensure smooth fulfillment.
Key Responsibilities:
- Attend and respond to incoming customer calls and leads promptly.
- Ensure timely follow-ups on all assigned leads.
- Convert leads into bookings and consistently achieve daily sales targets.
- Build and maintain a strong sales pipeline and conversion funnel.
- Maintain customer relationships as a top priority throughout the sales journey.
- Build trust and confidence with customers through effective communication.
- Understand customer requirements and recommend the right travel options.
- Handle customer objections and negotiate effectively to close sales.
- Maintain accurate lead and follow-up data in the designated system.
- Track lead status, conversions, and pending follow-ups consistently.
- Focus on improving lead-to-booking conversion and overall sales productivity.
Required Skills & Experience:
- Strong verbal communication in Hindi & English
- Experience in inside sales / tele-sales / travel sales preferred
- Good negotiation and follow-up skills
- Ability to work with cross-functional teams
- Comfortable with targets and high calling volumes
- Basic knowledge of Excel / Google Sheets
Ideal Candidate Profile
- Sales-focused and result-oriented
- Takes ownership from lead generation to closure
- Able to work in a rapid-paced, dynamic environment