Role & responsibilities An Assistant Team Lead (ATL) at Delhivery Limited manages daily facility, warehouse, and last-mile logistics operations while supporting the Team Lead.

- Operations Management:
- Oversee daily inbound, outbound, sorting, and dispatch activities.
- Manage First Mile (FM), Last Mile (LM), and Reverse Pickups (RVP).
- Track live shipments, route planning, and load optimization.
- Perform inventory audits, handle cash reconciliation, and reduce ageing shipments.

- Team Handling and Supervision:

- Supervise warehouse associates, process executives, and field delivery executives.
- Allocate daily tasks, manage shift rosters, and monitor attendance and discipline.
- Conduct shift huddles, communicate daily targets, and provide on-the-job training.
- Take full ownership of the shift in the absence of the Team Lead.

- Performance and Quality Metrics:

- Monitor Key Performance Indicators (KPIs) such as Turnaround Time (TAT), Service Level Agreements (SLAs), and Return-to-Origin (RTO) rates.
- Minimize shipment errors, damages, misroutes, and process deviations.

- Reporting and Coordination:

- Prepare and maintain daily Management Information System (MIS)



reports and productivity logs.
- Coordinate with cross-functional teams, transport vendors, and customer support to resolve issues.
- Resolve customer escalations and on-field delivery challenges.

- Compliance and Safety:

- Ensure strict adherence to company Standard Operating Procedures (SOPs) and safety guidelines.

Preferred candidate profile

Education: Graduation or any general degree (Logistics, Business Administration, or related fields preferred).

- Experience: 0 to 1 years of experience in logistics, warehousing, or last-mile operations.
- Skills: Basic computer and MS Excel/dashboard knowledge, team handling, communication, and problem-solving abilities.

Role: SCM & Logistics - Other, Industry Type: Courier / Logistics (Logistics Tech), Department: Procurement & Supply Chain, Employment Type: Full Time, Permanent Role Category: SCM & Logistics Education PG: MBA/PGDM in Supply Chain Management Key Skills Skills highlighted with ‘‘ are preferred keyskills Logistics Operations Supply PlanningSupply ChainLogistics

📌 Assistant Team Lead (Cuddalore)
🏢 Delhivery
📍 Cuddalore