Sarasiruham Resort is looking for an experienced and service-oriented Assistant Manager to oversee daily resort operations, ensure exceptional guest experiences and maintain luxury hospitality standards.
Key Responsibilities
- Supervise day-to-day resort operations and coordinate with all departments.
- Ensure smooth guest check-in, check-out and overall guest satisfaction.
- Handle VIP guests, special requests, escalations and guest complaints professionally.
- Coordinate with housekeeping, F&B;, maintenance and reservations teams.
- Monitor service quality, operational efficiency and staff performance.
- Assist management with occupancy, revenue and guest satisfaction targets.
- Train, guide and supervise front-office and guest service staff.
- Maintain operational reports, shift records and management updates.
- Ensure compliance with resort SOPs and luxury hospitality standards.
Candidate Requirements
- Bachelor's degree or diploma in Hotel Management or Hospitality.
- Experience: 4–6 years in hotel or resort operations, preferably in a luxury property.
- Strong leadership, communication and problem-solving skills.
- Experience handling premium guests and coordinating multiple departments.
- Knowledge of hotel PMS and front-office procedures.
- Professional presentation and a guest-first approach.
Pay: ₹25,000.00 - ₹58,000.00 per month
Benefits
- Food provided
Ability to commute/relocate:
- Udaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Application Question(s):
- What is your current city of residence?
Education:
- Bachelor's (Preferred)
Experience:
- RESORT MANAGEMENT: 3 years (Required)