Airlines customer Support (Bengaluru)

Airlines customer Support (Bengaluru)

14 Oct
|
iEnergizer
|
Bengaluru

14 Oct

iEnergizer

Bengaluru

Roles and Responsibilities

- Provide exceptional customer service to customers via phone, email, or chat.

- Handle customer inquiries related to airline tickets, flight schedules, and travel arrangements.

- Resolve customer complaints and concerns in a timely and skilled manner.

- Process ticket refunds, cancellations, and modifications efficiently.

- Maintain accurate records of all interactions with customers using CRM software.

Desired Candidate Profile

- 1-6 years of experience in BPO/Call Centre environment with exposure to International Voice process (UK/US).

- Bachelor's degree in any discipline (preferably B.Tech in Computers).

- Excellent communication skills with ability to work under pressure.

- Proficiency in handling multiple tasks simultaneously while maintaining accuracy.

📌 Airlines customer Support (Bengaluru)
🏢 iEnergizer
📍 Bengaluru

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