- Must have relevant AR / billing experience.
- Knowledge of customer billing, invoice controls and basic revenue and AR accounting.
- Working knowledge of ERP billing modules and customer portals; SAP experience is advantageous.
- Good Excel, validation, analytical and stakeholder communication skills.
- Demonstrated people leadership, performance management and coaching capability.
- Solid governance, problem-solving, risk management and customer orientation.
- B.Com, M.Com, MBA Finance or equivalent finance qualification.
- English communication proficiency; willingness to work business-aligned shifts.
Description for Internal Candidates
- Supervise day-to-day billing delivery and ensure SLA, quality and control adherence.
- Allocate work, review performance and provide coaching and feedback.
- Act as first escalation point for operational exceptions and stakeholder queries.
- Review billing requests for completeness, coding, tax and approval requirements.
- Resolve billing exceptions and coordinate with sales, operations, finance and customer teams.
- Maintain billing schedules, trackers, invoice distribution records and supporting audit trail.
- Perform invoice uploads to customer portals and monitor acceptance or rejection status.
- Complete billing reconciliations and support revenue and AR month-end close activities.
- Prepare billing accuracy, timeliness, unbilled and exception reports.
Review SOPs, controls, reconciliations and management reports