Job Title: Academic Coordinator – Digital Marketing (Launchpad)

Company: Datameris IT Solutions Private Limited

Location: Kochi, Kerala

Job Type: Full-time

Work Mode: On-site

Experience: 2–3 Years

Department: Academics / EdTech Operations

About Launchpad

Launchpad is an online learning initiative focused on delivering practical, industry-relevant digital marketing education. We aim to provide learners with a structured academic experience, personalised mentorship, industry exposure, and opportunities to develop career-ready skills.

We are looking for a proactive and student-focused Academic Coordinator – Digital Marketing to manage academic operations, monitor student progress, coordinate faculty and mentors, and contribute to the continuous improvement and expansion of our learning programs.

Key Responsibilities

1. Academic Operations

- Coordinate class schedules, academic calendars, course materials, session recordings, assessments, and revision resources.
- Ensure smooth execution of academic activities and timely delivery of learning resources.
- Monitor academic schedules and coordinate with faculty to maintain consistent program delivery.

2. Student Progress & Performance Monitoring

- Track student attendance, learning progress, assessment scores, interview performance, and course completion.
- Identify students requiring additional academic support and coordinate appropriate interventions.
- Maintain individual student progress records and performance reports.

3. Faculty & Mentorship Coordination

- Identify, recruit, onboard, and coordinate experienced digital marketing faculty, trainers, and mentors.
- Build and maintain a reliable pool of qualified faculty members to support program delivery.
- Coordinate one-to-one mentoring sessions, doubt-clearing sessions, and additional academic support.
- Ensure faculty engagement, session quality, and effective delivery of learning outcomes.

4. Student & Parent Communication

- Maintain effective two-way communication with students and parents, wherever applicable.
- Share regular progress updates and communicate attendance, performance, and academic concerns.
- Address queries and coordinate timely resolutions in collaboration with the relevant teams.

5. Student Experience & Issue Resolution

- Monitor the overall student learning experience and identify areas for improvement.




- Handle student and parent concerns professionally and ensure timely escalation and resolution.
- Work towards improving student engagement, retention, satisfaction, and course completion rates.

6. Feedback, Satisfaction & NPS

- Collect and analyse student feedback at relevant stages of the learning journey.
- Track student satisfaction and Net Promoter Score (NPS), where applicable.
- Recommend and implement improvements based on feedback and performance trends.

7. Academic Reporting & Documentation

- Maintain accurate student records, attendance registers, assessment results, and academic documentation.
- Prepare periodic academic reports, student performance summaries, and dashboards.
- Use data to identify trends, monitor outcomes, and support academic decision-making.

8. Internship & Career Readiness Coordination

- Verify student eligibility for internships based on defined academic and performance criteria.
- Coordinate internship readiness, student documentation, and transition to practical assignments.
- Work with relevant internal teams and industry partners to support practical learning opportunities.

9. Course Value Enhancement

- Identify relevant certifications, workshops, industry projects, learning resources, and professional development opportunities.
- Recommend initiatives to improve course value, practical exposure, and employability outcomes.

10. Certification & Institutional Partnerships

- Explore relevant certification and accreditation opportunities with NSDC, NCVT, Sector Skill Councils, and other recognised organisations, subject to eligibility and applicable requirements.
- Identify and coordinate with suitable training institutions, content providers, industry experts, and potential academic partners.

11. Recent Course Development & Program Expansion

- Conduct academic and industry research to identify emerging digital marketing skills and learning requirements.
- Support curriculum development,



new course launches, certification opportunities, and partner identification.
- Collaborate with internal teams to improve existing programs and develop new learning initiatives.

Required Qualifications & Skills
- 2–3 years of experience in Academic Coordination, Teaching, Curriculum Management, or EdTech Operations, preferably in Digital Marketing.
- Strong working knowledge of at least one digital marketing specialisation:
- Search Engine Optimisation (SEO)
- Performance Marketing / Pay-Per-Click (PPC)
- Social Media Marketing
- WhatsApp Marketing
- Experience coordinating faculty, trainers, mentors, or academic teams.
- Strong organisational, communication, interpersonal, and problem-solving skills.
- Ability to manage multiple academic activities, schedules, and priorities.
- Proficiency in Google Workspace, Microsoft Office, spreadsheets, reporting tools, and online learning platforms.
- A student-first mindset with a strong focus on learning outcomes, engagement, and continuous improvement.

Preferred Qualifications
- Experience working with digital marketing institutes, online learning platforms, training organisations, or EdTech companies.
- Experience in student counselling, academic performance tracking, internship coordination, or placement readiness.
- Exposure to curriculum development, certification partnerships, and industry collaboration.
- Ability to use student feedback and performance data to improve academic delivery.

What We Are Looking For We are seeking someone who takes ownership of the complete academic coordination process—from scheduling classes and managing faculty to tracking student outcomes and improving the learning experience.

The ideal candidate will be organised, proactive, approachable, and passionate about helping students develop practical skills and achieve their career goals.

How to Apply

Interested candidates can apply through Indeed with their updated resume, highlighting their relevant experience in academic coordination, digital marketing, faculty management, or EdTech operations.

Join Launchpad and help us build a more engaging, practical, and career-focused digital marketing learning experience.

Pay: ₹40,000.00 - ₹65,000.00 per month

Benefits

- Paid sick time

Work Location: In person

📌 Academic Coordinator – Digital Marketing (Launchpad) (Kochi)
🏢 datameris
📍 Kochi