Job Description

Microsoft 365 Implementation

- Plan, design, and implement Microsoft 365 environments for enterprise customers.

- Assess existing on-premises and cloud environments and develop M365 adoption and migration strategies.

- Configure Microsoft 365 tenant settings and organizational policies.

- Establish Microsoft 365 governance, administration, and operational standards.

- Implement Microsoft 365 workloads based on business and technical requirements.

- Develop implementation plans, migration plans, test plans, and deployment runbooks.

- Perform tenant configuration, workload onboarding, testing, and production rollout.

- Troubleshoot M365 implementation and operational issues.

2. Exchange Online

- Design and implement Exchange Online.

- Perform Exchange Online migrations from on-premises Exchange environments.

- Support:

- Hybrid Exchange

- Cutover migration

- Staged migration

- IMAP migration

- PST migration

- Configure Exchange Online mailboxes, shared mailboxes, resource mailboxes, distribution groups, and mail-enabled security groups.

- Configure mail flow and connectors.

- Manage accepted domains and DNS records.

- Configure Exchange Online Protection.

- Troubleshoot mail delivery, authentication, and mailbox issues.

- Configure retention and mailbox policies.

- Support migration from third-party email platforms to Exchange Online.

3. Microsoft Entra ID / Identity

- Implement and manage Microsoft Entra ID.

- Configure users, groups, administrative roles, and enterprise applications.

- Implement identity synchronization using Microsoft Entra Connect / Cloud Sync.

- Configure authentication and identity policies.

- Support:

- SSO

- MFA

- Conditional Access

- Self-Service Password Reset

- Application registrations

- Enterprise applications

- Manage privileged administrative access.

- Troubleshoot identity synchronization and authentication issues.

- Support Active Directory to Entra ID integration and modernization.

4. Microsoft Teams

- Design and implement Microsoft Teams environments.

- Configure Teams policies and governance.

- Manage teams, channels, users, guest access, and external access.

- Configure Teams meeting and messaging policies.

- Implement Teams Phone and voice capabilities where required.

- Configure calling policies and dial plans.

- Support Teams migration and adoption.

- Troubleshoot Teams meeting, audio, video, calling, and collaboration issues.





- Integrate Teams with Microsoft 365 applications and third-party solutions.

5. Share Point Online

- Design and implement Share Point Online.

- Migrate file shares and legacy Share Point environments to Share Point Online.

- Configure Share Point sites, site collections, libraries, lists, and permissions.

- Implement Share Point governance and information architecture.

- Configure sharing and external collaboration.

- Support Share Point Online integration with Microsoft Teams.

- Troubleshoot Share Point permissions, synchronization, and access issues.

6. One Drive for Business

- Implement and manage One Drive for Business.

- Migrate user data from file servers and legacy platforms.

- Configure One Drive policies and synchronization settings.

- Manage sharing and collaboration controls.

- Troubleshoot One Drive synchronization and access issues.

- Support enterprise One Drive deployment and adoption.

7. Microsoft Intune / Endpoint Management

- Implement Microsoft Intune for enterprise endpoint management.

- Enroll Windows, macOS, iOS, and Android devices where applicable.

- Configure:

- Device compliance policies

- Configuration profiles

- Security policies

- Application deployment

- Windows Update policies

- Endpoint restrictions

- Implement Microsoft Entra joined and hybrid-joined devices.

- Configure Windows Autopilot.

- Support endpoint migration from traditional management platforms to Intune.

- Integrate Intune with Microsoft Defender for Endpoint.

- Troubleshoot device enrollment, compliance, application, and policy issues.

8. Microsoft 365 Security & Compliance

Work closely with security and compliance teams to implement M365 security controls, including:

- Microsoft Defender for Office 365

- Microsoft Defender for Endpoint

- Microsoft Purview

- Data Loss Prevention

- Sensitivity Labels

- Retention Policies

- Microsoft 365 Audit

- eDiscovery

- Conditional Access

- MFA

- Secure Score





Configure and maintain appropriate security and compliance policies based on organizational requirements.

9. Microsoft 365 Migration

Lead or participate in enterprise M365 migration projects.

Responsibilities include:

- Current-state assessment

- Tenant readiness assessment

- Migration planning

- User and workload inventory

- Dependency analysis

- Migration wave planning

- Pilot migration

- User acceptance testing

- Production migration

- Post-migration validation

- Migration issue remediation

Experience migrating the following is preferred:

- Exchange

- Share Point

- One Drive

- Teams

- File servers

- Active Directory

- Legacy collaboration platforms

- Third-party email platforms

10. Microsoft 365 Administration & Operations

- Monitor Microsoft 365 service health.

- Manage Microsoft 365 users, licenses, groups, and administrative roles.

- Troubleshoot production issues and service incidents.

- Manage Microsoft 365 licenses and identify optimization opportunities.

- Develop operational procedures and runbooks.

- Implement monitoring and reporting.

- Manage Microsoft 365 service requests and incidents.

- Work with Microsoft Support on complex technical issues.

- Maintain documentation for M365 architecture and configurations.

11. Automation

Automate repetitive Microsoft 365 administration activities using:

- Power Shell

- Microsoft Graph API

- Azure Automation

- Power Automate

- Microsoft Graph SDK

Develop scripts for:

- User provisioning

- License assignment

- Group management

- Mailbox management

- Reporting

- Compliance checks

- M365 configuration

- Bulk administration

Required Technical Skills

Microsoft 365

Solid hands-on experience with:

- Exchange Online

- Share Point Online

- One Drive for Business

- Microsoft Teams

- Microsoft Entra ID

- Microsoft Intune

- Microsoft 365 Admin Center

- Microsoft Defender for Office 365

- Microsoft Purview

Identity

- Active Directory

- Microsoft Entra ID

- Entra Connect / Cloud Sync

- SSO

- MFA

- Conditional Access

- RBAC

- Enterprise Applications

Migration

- Exchange migrations

- Share Point migrations

- File server migrations

- One Drive migrations

- Tenant-to-tenant migrations

- Hybrid environments

- Migration tools and methodologies

Automation

- Power Shell

- Microsoft Graph API

- Azure Automation

- Power Automate

📌 Engineer (India)
🏢 iLink Digital
📍 India