Job Description

Departmental Leadership & Operations

- End-to-End Ownership: Head the entire Housekeeping department, supervising all housekeeping staff, setting operational standards, and driving high team morale.

- Daily Inspections: Conduct routine checks and audits of guest rooms, public areas, and back-of-house facilities to ensure pristine cleanliness, readiness, and alignment with 5-star resort standards.

- Turnaround & Operations: Lead operational execution for group arrivals, departures, and VIP guest exits to ensure smooth, high-touch experiences.

- Budget & Cost Control: Manage departmental budgeting, track overheads, and control operating expenses without compromising service quality.

Inventory & Vendor Management

- Inventory Control: Oversee stock management of linens, guest amenities, cleaning chemicals, uniforms, and housekeeping machinery. Maintain optimum par stock levels.

- Vendor Operations: Coordinate with suppliers and vendors for high-quality procurement, auditing store requisitions, quality checks, and product expiry dates.

Team Training & People Development

- Staff Upskilling: Plan, schedule, and execute regular training programs for existing and newly onboarded housekeeping staff, especially local talent, to build a refined hospitality culture.

- Performance Reviews: Provide direct reports with timely feedback, performance evaluation,



and team rosters (including long hours/break shifts during peak operations).

Requirements

- Property Background: Candidates strictly from luxury resort properties.

- Target Brands & Designations:

- Oberoi / Aman: Currently working as a Housekeeping Manager (or above).

- Sujan / Evolve Back: Currently working as an Executive Housekeeper or Housekeeping Manager.

- Personality & Communication: Exceptional grooming, strong leadership presence, and fluent spoken English communication skills.

Requirements
Bachelor’s degree in Business Administration, Economics, Statistics, Finance, or a related field. 2–5 years of relevant work experience in data analysis, business analytics, or a similar role. Proficiency in Microsoft Excel (advanced functions, pivot tables, VLOOKUP, macros). Experience with data visualization tools such as Power BI, Tableau, or Google Data Studio. Solid understanding of statistical concepts and data interpretation. Excellent analytical, problem-solving, and critical thinking skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills with the ability to translate complex data into clear, actionable insights. Familiarity with SQL for data querying and extraction is a plus. Willingness to learn and adapt to new tools, processes, and business challenges.

📌 Require a Housekeeping Manager in Nainital Uttarakhand (India)
🏢 TestHiring
📍 India