Job Description

- Manage all point-of-sale transactions with accuracy and efficiency, ensuring proper cash handling and payment reconciliation throughout your shift
- Oversee daily stock levels and conduct regular inventory checks to maintain optimal merchandise availability and minimize discrepancies
- Deliver exceptional customer service by attending to guest inquiries promptly and ensuring a welcoming, positive shopping experience
- Maintain visual merchandising standards and ensure the store environment is clean, organized, and visually appealing at all times
- Process customer transactions efficiently while maintaining accuracy in billing and providing detailed receipts
- Supervise and mentor junior staff members, providing guidance and training to ensure consistent service standards across the team
- Monitor and analyze sales performance against targets, identifying trends and providing actionable feedback to management
- Ensure strict compliance with all organizational policies, procedures, and security protocols
- Maintain detailed and transparent records of stock movements, inventory discrepancies, and daily sales reports
- Collaborate with other departments to support overall operations and enhance guest satisfaction initiatives
- Identify opportunities to maximize sales and suggest innovative improvements to store operations and customer experience




- Handle customer complaints and concerns with empathy and professionalism, working toward effective resolutions

Qualifications

- Secondary education or equivalent qualification
- Minimum 2 years of proven experience in retail, hospitality, or customer service workplace
- Proficiency in point-of-sale (POS) systems and demonstrated expertise in cash handling procedures
- Strong numerical skills with the ability to perform accurate cash reconciliation and financial reporting
- Excellent communication and interpersonal abilities with a customer-focused mindset
- Solid knowledge of inventory management and stock control practices
- Demonstrated leadership capabilities with experience supervising or mentoring team members
- Strong analytical skills with the ability to interpret sales data and performance metrics
- Excellent time management and organizational skills with the ability to prioritize multiple tasks
- Ability to work flexible shifts, including weekends and public holidays as required
- Problem-solving mindset with a proactive approach to identifying and addressing operational challenges
- Knowledge of visual merchandising principles and retail best practices
- Ability to meet and exceed sales targets while maintaining service quality

Additional Information

- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities

📌 Stores Executive (India)
🏢 NOVOTEL
📍 India