- Experience in Support and triage. Manage Incidents, Service Requests, Changes, and Problems via Service Now.
- Maintain accurate CMDB records for cloud & 3rd party products like VMWare.
- Create workflows, dashboards, and reports in Service Now.
- Support automation and integration between 3rd party tools and Service Now.
- Deploy, configure, and manage Azure VMware Solution (AVS) environments.
- Experience with Integrating 3rd party products with Azure cloud.
Experience in Cloud infra configurations and setup.
📌 Servicenow (India)
🏢 TRIGENT SOFTWARE PRIVATE
📍 India
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