Purpose of Role:
• The Offboarding function at State Street is the internal function dedicated to ensuring a smooth and consistent Offboarding experience for employees who have resigned from the organization.
• Each individual will be assigned a country or group of countries (depending on the size of the State Street operation in each location).

Responsibilities:
• Develop effective working relationships and communications with the team and ensure that they are motivated, developed and supported
• Establish and nurture a culture of ‘Risk Excellence’ within the team, encourage an environment of openness that welcomes effective challenge and supports open discussion
• Utilize project management and analytical skills to deliver project activities to support service enhancements including requirements gathering, functional design, configuration, testing, training design, development, delivery, postproduction support and review
• Review processes to ensure a proactive approach to continuous improvement, operational efficiency and risk mitigation




• Support the implementation of the Offboarding team through effective delivery of the service
• Stakeholder management across varying levels
• Oversee team deliverables to ensure operation steadiness & aligning to the timelines and delivery
• Establish and nurture a culture of individual ownership of tasks to embed a transparent individual sense of accountability into team members’ behavior in performing their roles
• Ensure that the highest level of the Code of Conduct is displayed in your own and team behaviors
• Think and act globally
• Provide guidance and query management to employees and managers throughout the Offboarding process
• Troubleshoot challenges through the end-to-end process and ensure the technology is accurately reflecting cases statuses
• Identify any challenges or delays in the process and highlight these to management

Additional Responsibilities:
• Prepare and distribute standard and ad hoc reports within spec

📌 Offboarding Specialist (Bengaluru)
🏢 State Street
📍 Bengaluru