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About the Role
Position Title: . ServiceNow Implementation and Operations
Corporate Title: Vice President- ServiceNow Architecture
Reporting to : Director
Location: Pune
Job Profile
Position details
Vice President- ServiceNow Architecture
Roles and Responsibilities
Role Overview
The Vice President – ServiceNow Architecture & Transformation is a senior technology leadership role responsible for defining and executing the enterprise ServiceNow strategy, architecture and governance. The role provides strategic and technical leadership across the ServiceNow ecosystem, ensuring the platform delivers measurable business value, scalable architecture, operational efficiency, strong governance, and a consistent enterprise experience.
Key Responsibilities
Enterprise ServiceNow Strategy
Align ServiceNow capabilities with business, technology, operational, security, and compliance objectives.
Establish ServiceNow as an enterprise strategic platform rather than a collection of individual implementations.
Drive platform adoption, standardization, automation, and continuous improvement.
Architecture & Technology Leadership
· Provide executive oversight of ServiceN
📌 ServiceNow Architect (Pune)
🏢 Mufg
📍 Pune