Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

The Program Assistant will play a critical role in ensuring accurate and timely completion of end-to-end activities involved in the account handling for a Captives business client. This position involves processing policy renewals/NB and ensuring compliance with company and regulatory requirements.

How you'll make an impact

Responsibilities:
• Support business activity, such as managing day-to-day endorsements requests,



compiling information from clients to submit high-quality and accurate renewal submissions to the service providers
• Maintain accurate client and policy data and documents within the various systems
• Optimally balance multiple competing priorities
• Under direction of more senior staff, provides administrative support to an assigned group of clients.
• Resolve customer service inquiries that require research and interactions with carriers or agents
• Generally, requires assistance when resolving more complex problems.
• Respond to client questions and maintain accurate data in systems.
• Compile renewal submissions according to company procedures.
• Prepare and deliver renewal proposals according to timeline.
• Collaborate with team members to improve overall workflow processes and achieve goals by adhering to efficiency/productivity and process standards

About you

Qualifications:
• University Degree or equivale

📌 Senior Analyst (India)
🏢 Gallagher
📍 India