Details

• Salary Range: $21.00 - $24.00 per hour
• Hours: 20 hours per week
• Department: NUNM Lab
• Closing Date: Open until filled

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This position provides oversight of daily operations of the NUNM SIBO Center Laboratory by developing policies and procedures, overseeing documentation and record keeping, and monitoring provider credentialing and prescriptive authority. This position conducts chemical and physical laboratory tests of human specimens, analyzes test data, performs associated technical, clerical and quality assurance duties. This position supports the NUNM lab by focusing on clerical elements such as billing and shipping and continually providing quality customer service. This position may occasionally work Saturdays and evenings, as needed.

Essential Duties And Responsibilities

Respond to all customer service situations with a positive, friendly, skilled demeanor.



Work creatively to solve problems, prioritize duties, and maintain a healthy atmosphere so that productivity and positive employee relations are maximized.

Manage Accurate Billing For Patients And Providers

• Complete billing in a timely manner including data entry, payment reconciliation, and mailing receipts. Assist billing department with payment disputes.
• Set up bulk ordering systems for provider offices as needed; manage billing and shipping of bulk orders
• Manage monthly billing, patient tracking, and invoices for California Center For Functional Medicine
• Maintain a clear understanding of the billing process within the Epic portal;
• Manage correspondence regarding patient accounts for billing and collection process;
• Track and contact insurance patients as necessary to help ensure completed tests are received in a timely manner for insurance billing

Manage Month End Financial Reports

• Run a

📌 SIBO Laboratory Coordinator (Jawali)
🏢 National University of Natural Medicine
📍 Jawali