Service Record Quality Reviewer (Mumbai)

Service Record Quality Reviewer (Mumbai)

15 Oct
|
Getinge
|
Mumbai

15 Oct

Getinge

Mumbai

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Please Note: This is a 6-month contractual position

Job Overview

To complete a review of service records against Getinge's Governed Operations documentation standards, ensuring information and documentation is completed as per requirements. Maintain the Governed Operations compliance tracking workbook, noting compliance with the following areas:

• Service orders are reviewed

• Correct document revision

• Serial numbers are recorded

• Names, dates and signatures

• Documentation of calibrated equipment

• Required checklists are attached

• Field Service engineer that completed the work is trained/certified





Performing the reviews requires accessing the following systems:

• Excel

• SAP

• Power BI

• TrueContext

• GetLearning

Key Responsibilities:

• Independently review completed service records against Getinge's Governed Operations documentation standards, exercising judgement on borderline or ambiguous cases

• Verify that service order documentation is complete and accurate, including serial number recording, signatures and dates, calibrated equipment records, and required checklist attachments

• Confirm field service engineers' training and certification status aligns with the work performed, applying documented exceptions where relevant

• Maintain and update the Governed Operations compliance tracking workbook and dashboard, ensuring records are current and traceable

• Identify and escalate non-conformances, documentation gaps, or recurring error patterns to the appropriate team for correction

• Liaise directly with Service Managers, Field

📌 Service Record Quality Reviewer (Mumbai)
🏢 Getinge
📍 Mumbai

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