15 Oct
|
NoBroker.com
|
Mumbai
15 Oct
NoBroker.com
Mumbai
Company Description NoBroker.com is India’s first Proptech unicorn and a brokerage-free property search platform that directly connects property owners with tenants and buyers. Founded in 2014 by alumni of IIT Bombay, IIT Kanpur, and IIM Ahmedabad, the company now serves over 3 million customers every month across major cities including Mumbai, Bangalore, Pune, Chennai, Delhi-NCR, and Hyderabad. Backed by leading global investors, NoBroker.com offers a wide range of real estate and home services such as verified properties, online rental agreements, home services, packers and movers, home loans, interior solutions, and society management software (NoBrokerHood). With a team of over 2,000 professionals, NoBroker.com emphasizes a merit-based, high-growth work environment with robust focus on innovation and customer experience.
Role Description The Client Advisor role at NoBroker.com is a full-time, on-site position based in Mumbai. The Client Advisor will engage with property owners, tenants, and buyers to understand their requirements, provide guidance on suitable property options,
and support them throughout the transaction process. This role involves handling inbound and outbound customer interactions, explaining service offerings, resolving queries, and ensuring a smooth, brokerage-free experience. The Client Advisor will work closely with internal teams to coordinate services such as rental agreements, home services, and other value-added offerings, while maintaining accurate records in the company’s systems. The position requires consistently meeting performance targets related to customer satisfaction, conversion, and service quality.
Qualifications
• Strong client-facing skills, including Client Relations and Customer Satisfaction, with a focus on building trust and long-term relationships.
• Excellent Communication and Customer Service abilities to manage calls, messages, and in-person interactions professionally and clearly.
• Basic understanding of Insuranc
📌 Client Advisor (Mumbai)
🏢 NoBroker.com
📍 Mumbai