Business Support Advisor (India)

Business Support Advisor (India)

15 Oct
|
LRQA
|
India

15 Oct

LRQA

India

We are looking for

a Digital Marketing Specialist who is results oriented, proactive, flexible and enthusiastic about digital marketing channels and technology to join our area marketing team. If you have experience managing websites, email marketing campaigns, social media, digital advertising and marketing automation, we would like to hear from you. It is imperative that you have a strong attention to detail and solid communications skills. If you have experience working with a marketing team to help increase SEO, demand generation and support successful digital marketing and sales campaigns, we want to hear from you.

Build effective relationships with external customers ensuring a positive introduction to LRQA, the products and services we offer, and that expectations are clear.

To onboard current customers and offboard existing customers ensuring that our systems are updated accurately with contracts set up in BOS along with any subsequent changes/ changes to client details, aligned to customer expectations.

Provide support to colleagues managing key accounts.

Assist with the promotion of the portal by engaging with customers to ensure that they can use all aspects of the tool. Share operational issues as appropriate.

Build and maintain excellent relationships, ensuring contractual requirements and customer expectations are understood.





Respond to queries within or ahead of agreed SLAs and escalate service delivery issues as appropriate to the relevant manager.

Carry out tasks at the request of people managers and actively contribute to team meetings and initiatives.

Liaise with and provide support to other team members, departments and offices, as may be required.

Technical / Professional Qualifications / Requirements:

Bachelor’s degree.

Good working experience in administration.

Good command over English.

Working knowledge of SAP preferred.

Strong communication, interpersonal and relationship-building skills.

Ability to understand customer needs.

Ability to understand issues, devise solutions and see them through to resolution.

At LRQA, we belive that as a leading Global Leading Assurance and Risk Management Service provider, our talented people are our risk management advantage.

We belive the best outcomes come from diverse perspectives, shared ambition and working together with integrity. That's how we buid a workplace where everyone can contribute, grow and thrive.

Guided by Vision and powered by Expertise, we're united by a shared purpose. If you're driven to make a difference, you'll belong here.

All rights reserved.

📌 Business Support Advisor (India)
🏢 LRQA
📍 India

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