Manager – Forward Deployed Engineering (FDE)
Department: Customer Support / Forward Deployed Engineering
Experience: 6–10 Years
Employment Type: Full time
Location: Gurgaon, Haryana (US-hours overlap)

About Spyne
Spyne is rebuilding the $12B+ automotive software stack from the ground up, giving dealers the AI-powered tools they need to sell more cars, faster. Founded by ex-Amazon, Cox, and OYO operators, Spyne has grown 30x in under three years and now serves 1,500+ dealerships across the US.
The company entered the market through Studio AI, a visual merchandising platform powered by 80+ proprietary AI models that transforms raw car photos into studio-quality images, 360-degree spins, and videos in minutes. Deeply integrated with 60+ dealer tools, from DMS and CRM platforms to major automotive marketplaces, Studio AI has become the trusted foundation inside dealer workflows nationwide.
Now, Spyne is breaking into a much larger opportunity with Vini AI, a conversational Voice AI agent that handles inbound and outbound calls, books test drives, follows up on leads,



and manages service appointments 24/7 without human intervention. Vini bookings have grown 7x in six months, and dealers who add Vini on top of Studio see ACV expansions of 4–7x.
Together, the two products are converging into a full-stack Retail AI platform covering inventory management, digital retail, and customer relationship management.
Backed by Accel, Vertex Ventures, and Storm Ventures, Spyne is targeting $50M ARR by the end of 2026 and positioning itself to become the category-defining AI platform for the modern dealership.

Why This Role Exists
Our support team has changed. The people who used to log tickets and pass them to Engineering now diagnose and fix most issues themselves. They correct dealer configurations and data, repair broken DMS, CRM, and marketplace integrations, and ship small product code fixes.

They are Forward Deployed Engineers (FDEs), and the team needs a leader who is an eng

📌 Manager - Forward Deployed Engineer (FDE) (Gurugram)
🏢 Spyne
📍 Gurugram