15 Oct
|
BathStory
|
Bengaluru
15 Oct
BathStory
Bengaluru
At BathStory, we're building the next-generation bathroom brand for India, making great design, quality and functionality more accessible. Our architects and interior designers are some of our most important partners, and we're looking for a Key Account Manager to strengthen these relationships, grow business from existing partners and ensure a seamless experience for them.
What You'll Do:
• Build strong partner relationships: Manage and nurture relationships with architects, and interior designers, becoming their go-to point of contact at BathStory.
• Drive account growth: Proactively engage existing partners, identify upcoming projects and increase repeat business and revenue from each account.
• Manage the sales pipeline: Prepare and share project estimates within committed timelines, and follow up through approval, payment and order confirmation.
• Be a product expert: Understand BathStory's product portfolio, configurations, finishes and pricing to confidently guide partners and recommend the right bath products for their projects.
• Ensure seamless execution:
Coordinate with site visit, operations and installation teams to ensure products are delivered and fulfilled on time and partner expectations are met.
• Own the partner experience: Resolve queries, manage escalations and ensure partners have a consistently positive experience working with BathStory.
• Track performance: Maintain accurate CRM records, monitor account-wise revenue, project pipelines, conversions and collections.
• Identify growth opportunities: Help onboard new partners through referrals, networking and existing industry relationships.
What We're Looking For:
• 1–3 years of experience in key account management, relationship management, client servicing or B2B sales.
• Experience with architectural firms, building materials, bath fittings, sanitaryware, interiors or home improvement is a plus.
• Robust relationship-building and interpersonal skills, with the ability to build trus
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