Key Deliverables (Essential functions & Responsibilities of the Job):

Project & Program Management

• Lead multiple concurrent IT projects from initiation through implementation, go-live, and stabilization.
• Develop project plans, milestones, resource plans, budgets, timelines, and delivery roadmaps.
• Define project scope, objectives, deliverables, dependencies, and success criteria.
• Monitor project progress and ensure delivery against approved scope, timelines, and budgets.
• Establish project governance and provide regular management and steering committee updates.

Business & Stakeholder Management

• Partner with business leaders to understand requirements, priorities, and expected business outcomes.
• Act as the key interface between Business, IT, vendors, OEMs, and system integrators.
• Lead requirement workshops, solution discussions, project reviews, and decision-making forums.
• Provide explicit and timely communication on project progress, risks, issues, dependencies, and key decisions.

Vendor & Partner Management

• Manage system integrators, technology vendors,



OEMs, and implementation partners.
• Track vendor deliverables, milestones, resources, SLAs, and contractual commitments.
• Ensure vendor performance, delivery quality, and adherence to agreed timelines.
• Manage escalations, issue resolution, and commercial/change discussions.

Risk, Issue & Change Management

• Maintain and actively manage RAID logs covering risks, assumptions, issues, and dependencies.
• Identify project risks proactively and establish mitigation and contingency plans.
• Manage scope changes through formal change-control processes.
• Escalate critical issues with clear impact assessment and recommended actions.

Testing, Cutover & Deployment

• Coordinate SIT, UAT, integration, performance, security, and regression testing.
• Ensure business readiness, testing completion, and formal sign-offs before deployment.
• Lead cutover planning, production deployment, rollback plannin

📌 Project Manager (Gurugram)
🏢 Marks and Spencer Reliance India Private
📍 Gurugram