A Snapshot of Your Day

As the Monitoring & Event Management Process Manager, you will provide hands-on technical leadership and direction for enterprise monitoring, observability, and event-management practice. You will assess existing practices and operational maturity, identify gaps and risks, and define a practical improvement roadmap aligned with business-critical service requirements.

You will collaborate with IT service owners, architects, operations and engineering teams, Incident and Problem Management teams, Cybersecurity, and external service providers.

Your primary responsibility will be to define and document monitoring practices and guidelines, while introducing or supporting the enhancement of forward-looking monitoring solutions for IT services using modern technologies such as AI. These efforts should improve event quality, reduce alert noise, accelerate detection and recovery, enable predictive operations, and support secure automation.

How You’ll Make An Impact

• Assess the maturity of current monitoring and event-management practices across processes, people,



tools, data, governance, and operating models.
• Identify monitoring coverage gaps, architectural weaknesses, operational risks, recurring failure patterns, alert noise, manual toil, and barriers to effective service visibility.
• Define the target-state architecture, standards, roadmap, and measurable outcomes for monitoring, observability, event management, and AIOps.
• Lead the evaluation, selection, design, integration, and implementation of enterprise grade monitoring & observability solutions covering metrics, logs, traces, events, topology, and digital experience signals.
• Establish service-oriented monitoring by mapping applications, infrastructure, cloud services, dependencies, and configuration items to business services and service objectives.
• Improve event detection, severity models, thresholds, filtering, deduplication, enrichment, correlation, routing, escalation, and resp

📌 Process Manager (Gurugram)
🏢 Siemens Energy
📍 Gurugram