About Us

At apexanalytix, we’re lifelong innovators Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.

And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.

Read more about apexanalytix - https://www.apexanalytix.com/about/

Job Details

Role Overview

As an Incident & Support Analyst, you will be the first point of contact for end users, providing hands-on technical support for laptops, desktops, peripherals, and office IT infrastructure. You will handle hardware troubleshooting, laptop imaging, software deployment, and endpoint management through Microsoft Intune to ensure employees have reliable, secure, and well-configured devices.





Key Responsibilities

• Desktop & Laptop Support
• Provide hands-on (deskside) and remote technical support for hardware, software, and peripheral issues.
• Diagnose and resolve issues on Windows and macOS, business applications, printers, and other office equipment.
• Install, configure, and maintain desktops, laptops, monitors, docking stations, and meeting room AV equipment.
• Laptop Imaging & Device Provisioning
• Perform laptop imaging, reimaging, and OS deployment using standard build images and provisioning tools.
• Set up and configure current devices, including hardware, OS, applications, and security configurations.
• Manage device lifecycle: deployment, refresh, and secure decommissioning, with accurate asset records.
• Microsoft Intune & Endpoint Management
• Manage endpoint devices via Microsoft Intune (MDM/MAM) — enrollment, compliance, and configuration profiles.
• Deploy app

📌 Global Enterprise Support (Noida)
🏢 apexanalytix
📍 Noida