This position will be responsible for researching and processing adjustments initiated by Information Requests received from other departments throughout the Company Worldwide. The Senior Member Compensation Representative must utilize knowledge of the Herbalife Marketing Plan, Rules of Conduct, and employ analytical and research techniques to determine impact related to the adjustments. The department and workload are heavily audited on a regular basis by internal and external auditors. All work must meet each country regulatory requirements. This position will also provide support to staff, management, other departments, International Distribution Centers, and Herbalife Nutrition Distributors.
This position may require overtime/occasional flexible schedule.
Detailed Responsibilities/Duties
• Must use fact-finding and analytical skills to identify and follow through with detailed calculations on inquiries concerning Distributors’ commission, royalty and production bonus earnings within specific designated timeframes.
• Support case distribution and prioritization: Assist in review of stakeholders and internal customers requests in inbox and ensure clarity on case outcomes, create case in DRM and distribution to the team.
• Must keep informed and stay current with Herbalife Nutrition’s Marketing Plan, rules, policies and processes.
• Ensure Information Requests (IRs) have proper approval signatures and appropriate supporting documentation to validate adjustments.
• Inform the IR initiating office about any actions taken, adjustments completed or declined, when more information is required to complete the IR or when it is required for the Distributor to place more volume to maintain earnings and/or Qualifications.
• Inform Department Auditor of volume adjustments affecting supervisor qualifications and/or matching volumes.
• Provide technical guidance: Act as SME on Marketing Plan rules and IR case handling to support team decisi
📌 Sr. Representative Member Compensation (Bengaluru)
🏢 Herbalife International India
📍 Bengaluru
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