Manager - Cloud & Security Customer Service Operations (Pune)

Manager - Cloud & Security Customer Service Operations (Pune)

15 Oct
|
Tata Communications
|
Pune

15 Oct

Tata Communications

Pune

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

• Manage and administer Microsoft 365 identity services and Azure Entra ID
• Administer users, groups, roles, and conditional access policies in Entra ID
• Should have a good experience in troubleshooting issues of M365-AD, Exchange Online, MS Teams, SharePoint, OneDrive, MFA, SSO and MDM Issues, SMTP Relay, DNS, AD Connect Sync, Scripting (PowerShell)
• Implement and maintain identity protection and multi-factor authentication (MFA)
• Create, register, and configure applications in Azure Entra ID
• Manage app permissions, client secrets, certificates, and API scopes
• Integrate third-party and internal applications using SAML, OAuth2.0, and OpenID Connect
• Implement and monitor Conditional Access policies and access governance
• Maintain role-based access control (RBAC),



agile groups, and self-service capabilities
• Review and manage enterprise applications and service principals
• Conduct periodic access reviews and identity lifecycle operations
• Install, configure, and monitor Azure AD Connect for hybrid identity
• Troubleshoot synchronization issues, sign-in problems, and service connectivity
• Implement OU filtering and scoping in AD Connect
• Administrative Exchange Online, SharePoint Online, Teams, OneDrive from an identity perspective
• Handle license assignments, user provisioning, and service access
• Enforce compliance configurations like data loss prevention (DLP) and retention policies
• Monitor service health, sign-in logs, audit logs, and usage reports
• Respond to security alerts and incidents related to identity and access
• Generate reports for usage, access, and compliance using PowerShell and Microsoft Graph API
• Develop PowerShell

📌 Manager - Cloud & Security Customer Service Operations (Pune)
🏢 Tata Communications
📍 Pune

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