As a member of Oracle's Strategic Partner Assistance Team, you will provide specialized operational support to global strategic partners, ensuring smooth onboarding, agreement execution, and ongoing business readiness. You will act as a trusted point of contact, proactively managing operational challenges, coordinating with cross-functional Oracle teams, and resolving complex issues that could impact partner operations or business opportunities. You will also contribute to improving the partner experience through process optimization, knowledge sharing, and the adoption of AI and automation tools.

Responsibilities
• Strategic Partner Support: Serve as a key operational point of contact for assigned strategic partners, providing timely, accurate guidance and coordinating resolution of complex operational inquiries.
• Partner Onboarding & Membership Management: Support new and renewing Oracle PartnerNetwork (OPN) enrollments, including Associate entities, agreement cascading, membership renewals, and related approval processes.
• Agreement & Contract Coordination:



Facilitate the execution, maintenance, and renewal of OPN and go-to-market agreements, coordinating with partners and internal Oracle teams to ensure timely completion and operational readiness.
• Partner Enablement: Help partners access OPN benefits, training, certifications, Expertise qualifications, and other enablement resources required to support their business activities.
• Development & Test Environments: Provide operational guidance and support for OPN Dev/Test setting requests, orders, and renewals, proactively addressing roadblocks and helping prevent service interruptions.
• Operational Issue Resolution & Escalation Management: Investigate and resolve complex operational issues, proactively identifying risks and coordinating with relevant stakeholders to prevent business disruptions and high-cost escalations.
• Cross-Functional Collaboration: Work closely with Global Account Managers, Partne

📌 Strategic Partner Support Specialist (Bengaluru)
🏢 Oracle
📍 Bengaluru