Overview

The Program Assistant will play a critical role in ensuring accurate and timely completion of end-to-end activities involved in the account handling for a Captives business client. This position involves processing policy renewals/NB and ensuring compliance with company and regulatory requirements. How you'll make an impact Responsibilities: Support business activity, such as managing day-to-day endorsements requests, compiling information from clients to submit high-quality and accurate renewal submissions to the service providers Maintain accurate client and policy data and documents within the various systems Optimally balance multiple competing priorities Under direction of more senior staff, provides administrative support to an assigned group of clients.



Resolve customer service inquiries that require research and interactions with carriers or agents Generally, requires assistance when resolving more complex problems. Respond to client questions and maintain accurate data in systems. Compile renewal submissions according to company procedures. Prepare and deliver renewal proposals according to timeline. Collaborate with team members to improve overall workflow processes and achieve goals by adhering to efficiency/productivity and process standards About you Qualifications: University Degree or equivalent experience and minimum 5 years of prior relevant experience.

📌 Senior Analyst - Program Assistant (India)
🏢 Gallagher
📍 India