Description

What you will get to do in this role

- Be a trusted partner to the respective Expert Services or Customer Success stakeholder(s).
- Lead capacity forecasting activities to support the respective segment.
- Review, manage, and execute staffing of resource requests.
- Align staffing of billable personnel, maximizing the ability to achieve billable utilization targets.
- Support the creation and development of a sub-capacity partner framework.
- Manage competitive rates that ensure achievement of partner margin targets.
- Govern partner certifications and high-quality resources.
- Maintain internal partner spend targets in line with required capacity.
- Provide regional services management whitespace reporting and capacity recommendations based on business requirements.
- Ensure skills inventory, resumes, and profiles are updated and accurate in line with policy.
- Contribute to the professional services knowledge base through creation of best-practice and lessons-learned content.

Qualifications

- Experience leveraging or critically evaluating how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- 5+ years of experience in resource management.
- 3+ years of experience in a professional services organization.
- Ability to apply judgment to any situation.
- Ability to work in a high-demand, constantly changing, fast-paced environment.
- Ability to work independently.
- Qualified verbal and written communication skills.




- Excellent organization and prioritization management.
- RMI certification is a plus.

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

Certified Data Management Professional - Riversand Riversand, Certified Information Privacy Manager (CIPM) - International Association of Privacy Professionals (IAPP)International Association of Privacy Professionals (IAPP), Certified Information Privacy Professional, U.S. private-sector (CIPP/US) - International Association of Administrative Professionals (IAAP)International Association of Administrative Professionals (IAAP), Certified Risk Professional (CRP) - Udemy Udemy, IBM Certified Solution Developer - Web Sphere IIS Data Stage Enterprise Edition v7.5 - IBMIBM

Required Skills

Coordinating Resources, Human Resource Information Systems (HRIS), Human Resource Management, Human Resources (HR) Technology, Human Resources Operations, Resource Allocation, Resource Planning, Strategic Human Resources Leadership

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Data and Analytics Advisory

Remote Type -

Hybrid

Work Shift -

Any (India)

Why join Genpact?




• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

📌 Manager - Data and Analytics Advisory 4C (India)
🏢 1401 Genpact India
📍 India